How Can We Help?
On this page you'll find answers to all of your questions about shopping with us. Simply click on the topic you need help with on the right hand side.
Maybe you’ll find your answer in our FAQs. If not, we’ll gladly help you personally via email, telephone or chat!
Contact
Connox GmbH
Aegidientorplatz 2a
30159 Hanover
Germany
Telephone: +44 (1603) 733366 (Mon-Fri 7am-5pm London, UK Time)
Customer service: service@connox.co.uk
Get in touch with Facebook: https://m.me/connoxuk
Address for returns
Connox GmbH
Münchner Straße 40
30855 Langenhagen
Germany
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Frequently asked questions
Which payment types are there?
How do I redeem a voucher?
How do I return a product?
Where is my parcel?
Is my personal data safe?
Do you deliver abroad?
What is the difference between freight forwarding and standard parcel dispatch?