Our Christmas Guarantees

Our Christmas Guarantees - 2017

Your Advantages when Shopping with Connox this Christmas

Customer Service: We are just a phone call away, available from Monday to Friday 7am to 6pm and Saturdays 8am to 12pm.

Extended Returns Period: Gifts that you didn't like can be returned or exchanged up until 15th January 2020 .

Same Day Dispatch: "In Stock" items ordered by 2pm Monday-Friday are packed and shipped the same say.

Maximum Transparency: The stock status on every product page is updated with minute precision.

DHL Delivery Guarantee: All orders received by December 14th, for in stock items shipped via DHL standard within the European Union, will be delivered in time for Christmas.*

Our Standards

Price GuaranteePrice Guarantee
Parcel TrackingParcel Tracking
Customer AccountView your order status in your customer account at any time!
Payment MethodsVarious Payment Methods
ConnoxPlusProfit with ConnoxPlus

Get More from your Christmas Shopping with ConnoxPlus

Take your Christmas shopping to the next level with ConnoxPlus! Benefit from faster delivery, gift ideas and inspiration via email, as well as excluve deals with up to 70% off. You can also use your ConnoxPoints to keep reaping the benefits from your Christmas shop well into the new year. Get a £10 gift voucher as a welcome present from us the first time you register.

Become a member for free today

We're Here for You!

We want you to have a fantastic Christmas and will do everything we can to make sure that your Christmas shopping is just as jolly. If you have any questions or if we can help you in any way, don't hesitate to give us a call under +44 (1603) 733366 or send us an email at service@connox.co.uk.

*This does not apply to orders shipped via freight or prepaid by bank transfer. Delivery times may change depending on the weather.