Customer satisfaction is at the centre of everything we do - whether it's the selection of our products, the service that goes hand in hand with the shopping experience or the packaging and delivery of orders. Customer feedback and Connox reviews reach us in many different ways, for example via independent rating pages like Trustpilot, by email, or through customer surveys. Feedback motivates and inspires us, and it encourages us to keep on improving our work. We are grateful for every single customer comment we receive. Here you can see an overview of what our customers think about us.
Customer Reviews on Independent Rating Site Trustpilot
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What Our Customers Say
Would not think to go anywhere else after the service I received from Connox. They have a great variety of designers available across all ranges. Helpful staff and a pleasure to work with. Will definitely buy again from them. - George O.
Used mutiple times. Deliveries arrived on time, in full. No issues. Very comprehensive product choice, well curated. Good brands. Have orderered from Connox several times this year. Competitve prices. Will continue to use Connox - great service and very well packaged products. - Branwell H.
The range of stylish products available meant that we were able to find a lovely garden oil flare at a very keen price. Delivery was as promised with no hitches. - Chris S.
I had a great experience with Connox when looking for interior & furniture inspiration as well as buying some products.
They have an excellent variety of products available on their website, and make it very easy to buy products online.
I would recommend them to anybody looking for quality furniture. - Alexs F.
I have ordered many things from Connox and I wanted to share my enthusiasm. The competent and friendly customer service was remarkable. I was immediately helped when there was a question about a product. In one case I was called back after a few minutes. Really great! I was able to track my parcel whenever I wanted, so I knew where it was at every stage of its journey. So far, I have received all of my orders safely and without any damage. - Ann M.
My overall Connox experience was excellent in all areas and when presented with a replacement order did not fail to communicate and fix the problem as fast as possible and then made sure I was happy with the results. Will definitely use their service again. - Jo H.
Excellent design and quality products. Good service. - Ruth E.
Good customer service - my order was damaged upon delivery but I received replacement items quickly. - Mike K.
All good! Quick delivery, good product for the price. No issues here! - James D.
Very securely packed and no mistakes with products in my order, and even a very sweet surprise! - Julie R.
I was looking for designer fire matches and stocking fillers, and found everything I needed at Connox. Connox has a wide range of products and designers available. The website is easy to shop on. Delivery turnaround was really fast to the UK. I also got a free pack of Tom Dixon clips, which was a lovely extra, especially as a first time customer. - Natalie K.
Very fast delivery, product complaint was instantly processed, replacement delivery came fast and without any problems. Can definitely recommend! - Sally V.
I found you very reliable and very trustworthy. I was very pleased with the service I was provided. - Neslihan Y.
Hats off! A good service needs a lot of hard work, money, employee training, etc. etc. My first experience with Connox proved that the customer is the king here. The shop is easy to use, there are lots of payment options, good logistics (e.g. DHL tracking online) and last but not least: delivery was free for my order! Plus kind and fast phone contact. I am pleasantly surprised and hope the good service continues. Simply great! - Reinhard R.
I've bought 3 lights from Connox over the last few years and I'm more than happy with them. The products and the order / delivery process were agreeable and help was given when we mixed up the delivery address. The website is good and easy to navigate; we're moving house shortly and are bound to shop here again. - Katrina R.
Easy and understandable web page - it's so nice to find such an easy-to-use ordering system. - Michael B.
Tell us Your Opinion!
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